Guideline for doing Business with
Customers inside & outside of EU Countries
You are a private Person inside the EU
You are a private person with your home country inside the EU - so You enjoy the total liberty of buying goods within the EU.
Some products like Chemicals, Poisons, Animals, etc. may be subject of more strict legislation in Your country compared with the legislation of the country of the seller. Please make inquiries at Your responsible customs office.
| Duty | there is no duty or additional charges at all. It does not matter if You buy the goods personally in Your holiday, or if the goods are sent to You in a parcel. |
| Value Added Tax (VAT) | You pay the V.A.T. to the seller
- the amount of V.A.T. is usually stated on the invoice. As a private person You can not get back the V.A.T. anyway - that means You will not get any refund from Your revenue office. So there is not any difference if You buy goods in Your country, or in another EU country. Of course the V.A.T. tax rate may be different in EU-Countries (for instance Austria 20%, Germany 16%) - anyway there will be no refund for these differences. |
| additional Charges | No. |
| Invoice | You will receive an invoice with V.A.T. from the seller. The tax rate of the country of the seller is valid. For the seller there is also no difference if he sells goods within his country, or to any other EU country - it does not matter if the goods are picked up, or the goods are sent by forwarder or parcel service. |
| Payment | If You pickup the goods You
usually pay in cash - and thats it. If the goods will be sent, You usually pay in advance through Your bank-account, or You pay by Credit Card. Rotek only will accept Credit Card payments via PAYPAL if agreed in advance. Please do not send us any Credit-Card details for security reasons.
1 July 2003 is the start of the EU cross-border payments, which
will enable you to make euro transfers within the EU more efficiently and at
lower cost.
From this date, Banks will offer you the execution of incoming and outgoing
payments within the EU at the price of domestic transfers. Please only remit payments with Customercode, Invoicenumber, Ordernumber or other information you will receive from our sales or accounting department - otherwise we can not identify Your payment. |
You are a private Person within the EU
You are a private Person outside of the EU
You are a Company inside the EU
You are a Company outside of the EU
pay inside the EU with low cost
Rotek Handels GmbH, Handelsstraße 4, 2201 Hagenbrunn